Invoice Requirements

For timely payments, please ensure the invoice includes the following:

1. Bill to company name* and address, matching the purchasing  company listed on your Corteva PO
2. Ship to address
3. Supplier details
4. Supplier Remit to address/payment instructions
5. Invoice number
6. Invoice date   
7. Purchase order Number, where applicable (Each invoice can only reference one purchase order)       
8. Corteva Contact Name
9. Currency     
10. Gross & Net amount  

Submissions

Unless otherwise specified (see exceptions below), invoices should be submitted via e-mail using attached pdf format to the appropriate mailbox below. If the “Bill To” name does not match the Purchasing Entity listed on the Corteva Purchase Order, the invoice will be returned.   

Effective October 1, Invoices for Ariba Network Purchase Orders must be submitted through Ariba Network. See our Ariba Supplier Portal for more details.

For any purchasing entity not shown above please check the file Invoice Submission Instructions and refer to column titled “Electronic Invoices (preferred).

Exceptions:

Please DO NOT use the e-mailboxes above for submission in the following cases:

• Ariba Network - Effective October 1, if the transaction is through the Ariba Network (AN). Any Ariba Network transaction must be completed in the Ariba Network See our Ariba Supplier Portal for more details. 
• Freight suppliers using TRAX for USA & Canada should follow the TRAX billing instructions provided in a separate communications.
• Inbound Freight and small parcel invoices should be sent to the freight mailbox indicated on your purchase order
• ERS Transactions - If the purchase order is using Evaluated Receipt Settlement (ERS),  the payment is generated from Corteva’s posting of goods received or service confirmation. No supplier invoices should be submitted to Accounts Payable for ERS Transactions.
• Onit Vendors– Legal Suppliers using Onit should follow the instructions provided by their Corteva contact for Onit Submissions.

Payment Queries

1. Please review the Corteva Supplier Center Accounts Payable Page to see if you can find information to help guide you with your query or concern. Common answers are found in the “FAQ” section of this page.
   
   
2.  If your query is related to a sourcing event, contract, purchase order, pricing, or payment terms, please contact your Procurement Buyer or the NA Procurement Service center at CGSC@corteva.com.
   
   
3.  Ariba Network suppliers can check the status of their invoice using the Ariba Network. For any technical issues with Ariba, please contact the Ariba support team by clicking on the question mark on the upper right-hand corner of your account, then “Support” to submit a service request.
   
   
4. For any other inquiries related to past due payment, payment remittance notices, or general invoice queries, please contact the appropriate desk below.

TIPS for fastest resolution: For late payments, include the PO number and invoice number in the request. For remittance details, please supply the payment number, date, and amount received. 

For any business not listed, please review the Invoice Submission Instructions document and refer to column titled “Accounts Payable Help Desk”. 

FAQ

1. What company should I address my invoice to (Bill To)?
   
   a.       The specific legal entity conducting business for Corteva Agriscience will vary in each country.  Please reference the “Legal Entity Name Changes” for more information.  It is critical that you use the correct legal entity name in the “Bill To” section of your invoice. Please review your Purchase Order Instructions for the appropriate legal entity.  If you need to verify a legal entity name, please reference “Invoice Submission Instructions.”
   
   
2. Should Corteva Agriscience be included in the delivery instructions?
   
   a.       As we update the signage at our sites to reflect the change to doing business under Corteva Agriscience, there has been confusion when deliveries are addressed to only the legal entity. We ask that you please include the name “Corteva” in delivery instructions (either in house or to a carrier) to alleviate any confusion. 
   
   
3. Where should I send my invoice or credit note?
   
   a.       Ariba Network suppliers should use the Ariba Network to submit invoices or credit notes. For non-Ariba Network, the functional or physical mailbox where each invoice should be sent will depend on the system, region, and category in which the purchase was made. Please reference the “Submissions” section to verify the correct location. It is critical that invoices are sent to the proper location to facilitate on-time payments.
   
   
4. How can I get support for submitting invoices through the Ariba Network?
   
   a.       Ariba Guides and Contact information for support can be found on the  Ariba Supplier Portal
   
   
5. How can I reach the Corteva Agriscience Accounts Payable department?
   
   a.       Please reference the “Payment Queries” Section of this page to find the accounts payable department’s contact information for your country.  
   
   
6. How can we ensure to receive timely communications from Corteva about our invoice?
   
   a.       Ensure that you include a valid email ID from your organization on the invoice.  This would enable the Corteva APAY team to connect with you when necessary.
   
   
7. In the United States, how can a supplier acquire a Tax Exemption Certificate?
   
   a.       Please email the request with the Purchase Order number to FUSSTAX@corteva.com.
   
   
8.  What are some of the common reasons an invoice will be rejected/returned?
   
   a.       Some of the most common reasons why Accounts Payable will reject & return an invoice include the following:
   
            i.      Purchase Order Number is not correct/valid  or is missing
            ii.     Corteva Legal Entity in “Bill To’ section doesn’t match the Purchase Order (see question 2 above)
            iii.    APAY/Procurement has a question on the invoice but there is no supplier contact listed to answer the question/issue.
            iv.    The quantity & price on the invoice do not match the Purchase Order
            v.     There is no clear description of the product or service purchased
            vi.    Taxes (if appropriate) are not calculated correctly
            vii.    Invoice copies are illegible
            viii.   Invoice date is in the future
             ix.    Invoice total not calculated correctly