Invoice Requirements

For timely payments, please ensure the invoice includes the following:

1. Bill to company name and address, matching the purchasing company listed on your Corteva PO*
2. VAT number
3. Ship to address
4. Supplier details
5. Supplier Remit to address/payment instructions
6. Invoice number
7. Invoice date
8. Purchase order Number, where applicable (Each invoice can only reference one purchase order)
9. Clear description of product or service
10. Currency
11. Gross & Net amount, Taxes calculated correctly
12. Corteva Contact Name
13. Contact name from your organization in case of questions
14. Invoice is electronically generated or scans clearly

*The EMEA Legal Entity Name Change Page contains the official letters communicating each name change.

Invoice Submissions

Unless otherwise specified (see exceptions below), invoices should be submitted via e-mail, using a pdf attachment, to the appropriate mailbox below. If the “Bill To” name does not match the Purchasing Entity listed on the Corteva Purchase Order, the invoice will be returned.   

Effective October 1, 2022, invoices for SAP Business Network purchase orders must be submitted through SAP Business Network. See our SAP Business Network supplier information portal for more information.

Corteva Seeds RSA (Pty) Ltd.

For any business or purchasing entity not shown above or to look up a VAT#  please check the Invoice Submission Instructions document and refer to the columns titled “Electronic invoices (preferred)” or “VAT #”.

Exceptions:

Please DO NOT use the e-mailboxes above for submission in the following cases:

• SAP Business Network Invoices - Effective October 1, 2022, if the purchase order transaction is through the SAP Business Network (SBN), invoices must be submitted through the Network. See our SAP Business Network supplier information portal for more information. 
• Freight suppliers using TRAX should follow the TRAX billing instructions provided in separate communications.
• Inbound Freight and small parcel invoices should be sent to the freight mailbox indicated on your purchase order
• Freight suppliers using OTM should follow the OTM billing instructions provided in separate communications.
• ERS Transactions - If the purchase order is using Evaluated Receipt Settlement or ERS. For these orders the payment is generated from Corteva’s posting of goods received or service confirmation. Any invoice submitted will be deleted.

For instructions how to submit paper invoices, please find the applicable purchasing entity name in the Invoice Submission Instructions document and refer to the column titled “Paper Invoices”.

Payment Queries

1. Please review the Corteva Supplier Center Accounts Payable Page to see if you can find information to help guide you with your query or concern. Common answers are found in the “FAQ” section of this page.
   
   
2. If your query is related to a sourcing event, contract, purchase order, pricing, or payment terms, please contact your Procurement Buyer or the Asturias Procurement Service center at ASC@corteva.com.
   
   
3. SAP Business Network (SBN) suppliers can check the status of their invoice using the Network. For any technical issues with SBN, please contact the SBN support team by clicking on the question mark on the upper right-hand corner of your account, then “Support” to submit a service request.
   
   
4. For any other inquiries related to past due payment, payment remittance notices, or general invoice queries, please contact the appropriate desk below.

TIPS for fastest resolution: E-mail your query to ONLY ONE MAILBOX below to avoid duplication! For late payments, include the PO number and invoice number in the request. For remittance details, please supply the payment number, payment date, and amount received.

For any business or purchasing entity not listed, please review the Invoice Submission Instructions document and refer to the column titled “Accounts Payable Help Desk”. 

FAQ

1. What company should I address my invoice to (Bill To)?
   
   a.       The specific legal entity conducting business for Corteva Agriscience will vary in each country.  Please reference the “Legal Entity Name Changes” for more information.  It is critical that you use the correct legal entity name in the “Bill To” section of your invoice. Please review your Purchase Order Instructions for the appropriate legal entity.  If you need to verify a legal entity name, please reference “Invoice Submission Instructions.”
   
   
2. Should Corteva Agriscience be included in the delivery instructions?
   
   a.       As we update the signage at our sites to reflect the change to doing business under Corteva Agriscience, there has been confusion when deliveries are addressed to only the legal entity. We ask that you please include the name “Corteva” in delivery instructions (either in house or to a carrier) to alleviate any confusion. 
   
   
3. Where should I send my invoice or credit note?
   
   a.       The functional or physical mailbox where each invoice should be sent will depend on the system, region, and category in which the purchase was made. Please reference the “Submissions” section to verify the correct location. It is critical that invoices are sent to the proper location to facilitate on-time payments.
   
   
4. How can I get support for submitting invoices through the SAP Business Network?
   
   a.       SAP Business Network Guides and Contact information for support can be found on the SAP Business Network supplier information portal
   
   
5. How can I reach the Corteva Agriscience Accounts Payable department?
   
   a.       Please reference the “Payment Queries” Section of this page to find the accounts payable department’s contact information for your country.
   
   
6. How can we ensure to receive timely communications from Corteva about our invoice?
   
   a.       Ensure that you include a valid email ID from your organization on the invoice.  This will enable the Corteva Accounts Payable team to connect with you when necessary.
   
   
7. What are some of the common reasons an invoice will be rejected/returned?
   
   a.       Some of the most common reasons why Accounts Payable will reject & return an invoice include the following:
   
            i.     Purchase Order Number is not correct/valid  or is missing
            ii.     Corteva Legal Entity in “Bill To’ section doesn’t match the Purchase Order (see question 2 above)
            iii.    Missing/incorrect VAT #
            iv.    APAY/Procurement has a question on the invoice but there is no supplier contact listed to answer the question/issue.
            v.     The quantity & price on the invoice do not match the Purchase Order
            vi.    There is no clear description of the product or service purchased
            vii.    Taxes (if appropriate) are not calculated correctly
            viii.   Invoice copies are illegible
             ix.    Invoice date is in the future
              x.    Invoice total not calculated correctly